Machinery Supply

Ship Stores

Ship Agency

+971 55 692 6575

Urgent Port Call Line

Privacy policy

Last updated: August 2026

Oceans World Marine Equipment Trading Company respects your privacy and is committed to protecting the personal information you provide when using our website and services. We value the trust of our customers, partners, and website visitors and take reasonable steps to ensure that personal information is handled responsibly and securely.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a quotation, submit an enquiry, or otherwise interact with our services. It also provides information about how we use the information received through our website to communicate with you, respond to your requirements, and provide our marine products and services.

1. Information we collect

We may collect information that you voluntarily provide to us when you use our website or contact our team. This may include your name, email address, phone number, company name, vessel-related information, port or location details, delivery requirements, quotation or service request details, and any other information you choose to provide through our contact or enquiry forms.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information. This information may be used to help maintain website security, functionality, and performance.

2. How we use your information

We may use the information we collect to respond to enquiries and quotation requests, provide information about our marine products and services, supply marine equipment, spares, ship stores and related products, coordinate ship agency and port-related services, and communicate with vessel owners, managers, operators, companies, and other business contacts.

We may also use information to process and manage business enquiries and service requests, improve our website, products, and services, maintain website security, prevent misuse, and comply with applicable legal and regulatory requirements. We will use personal information only for legitimate business purposes and in accordance with applicable laws.

3. Information sharing

We do not sell or rent your personal information to third parties.

Where necessary to provide requested products or services, we may share relevant information with trusted business partners, suppliers, service providers, agents, logistics providers, or other parties involved in fulfilling your request.

We may also disclose information where required by law, regulation, legal proceedings, or a legitimate request from a competent authority.

4. Business and vessel information

When you contact us regarding marine supplies, ship stores, machinery, spare parts, ship agency services, or port support, you may provide information relating to a vessel, port call, company, or operational requirement.

We use such information only as reasonably necessary to respond to your enquiry, coordinate requested services, source products, arrange delivery, or otherwise fulfil the relevant business requirement.

5. Cookies and website technologies

Our website may use cookies and similar technologies to support website functionality, improve user experience, understand website usage, and maintain website security.

Cookies may be provided by our website or by third-party services used to operate or improve certain website functions.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data security

We take reasonable technical and organisational measures to protect the information we receive from unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, providing services, resolving disputes, and meeting legal or regulatory obligations.

The retention period may vary depending on the nature of the information and the business relationship.

8. Third-party websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

9. Your rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information. You may also have the right to ask about how your personal information is collected, used, stored, or shared by Oceans World Marine.

If you would like to make a privacy-related request or ask how your information is being handled, please contact us using the details provided below. We will make reasonable efforts to review and respond to your request in accordance with applicable laws and within a reasonable period.

You may also contact us if you believe that the personal information we hold about you is inaccurate, incomplete, or no longer necessary for the purpose for which it was collected. Where appropriate, we will take reasonable steps to update, correct, or address the information concerned.

10. Children's privacy

Our website and services are intended primarily for businesses and professional users in the marine and shipping industry. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.

Any updated version will be published on this page with the revised “Last Updated” date.

12. Contact us

If you have any questions about this Privacy Policy, how we handle your information, or wish to make a privacy-related request, please contact us.

Oceans World Marine Equipment Trading Company
Address: Thani Bldg, Jurf 2, Office No. 9, Ajman, United Arab Emirates
Email: support@oceansworldmarine.com
Phone:+971 55 692 6575

By using our website or submitting information through our enquiry forms, you acknowledge that you have read and understood this Privacy Policy.